How Remedy Plumbing & Heating LLC handles the information you share with us when you call, text, or fill out a form on our site.
Remedy Plumbing & Heating LLC is a Wisconsin plumbing service company based in Fond du Lac. When this policy refers to "we," "us," or "our," we mean Remedy Plumbing & Heating LLC.
When you contact us by phone, text, or through our website form, we may collect:
We do not collect any sensitive personal information, financial account numbers, or government-issued ID information through our website.
We use the information you share with us only for these purposes:
We do not sell, rent, or share your information with marketing companies or data brokers.
We use Google Analytics 4 to understand how visitors use our site. It collects anonymized usage data such as pages viewed, time on page, approximate location, and device and browser type. This information is processed by Google under its own privacy policy. You can opt out of Google Analytics using Google's browser add-on at tools.google.com/dlpage/gaoptout.
We use GoHighLevel (LeadConnector) to power the contact form and the chat widget on our site. When you submit a form or send a chat message, your information is transmitted through and stored in GoHighLevel's systems before and after it reaches us. GoHighLevel processes this data under its own privacy policy.
By providing your mobile number — whether you text us at 920-904-9964, submit it through a form, or share it in our chat widget — you consent to receive text messages from Remedy Plumbing & Heating LLC related to your service request, such as appointment scheduling, quotes, follow-ups, and account or billing notifications. Consent to receive texts is not a condition of purchasing any service.
Message frequency varies. Standard message and data rates from your carrier may apply. Reply STOP at any time to opt out of text messages, or HELP for assistance. Opting out of texts will not affect your ability to reach us by phone.
We do not sell, rent, or share your mobile opt-in information or phone number with third parties or affiliates for their own marketing purposes. Text-messaging opt-in data is not shared with anyone except the messaging providers (such as GoHighLevel) needed to deliver the messages you requested.
If you text us, we may save the conversation history and any photos you send to help complete your service request.
Our website may use minimal cookies to remember your session preferences. We do not use cookies for advertising or tracking across other websites.
We take reasonable precautions to protect your information from unauthorized access. That said, no system is 100% secure. If you ever have a concern about how your data is being handled, contact us directly at 920-904-9964.
You can ask us at any time to:
Send these requests to the phone number or email address on our Contact page.
Our website and services are not directed at children under 13. We don't knowingly collect personal information from children.
We may update this policy from time to time. When we do, we'll update the "Last Updated" date at the top. Material changes will be communicated more directly when possible.
If you have questions about this policy or how we handle your information, contact us:
